WinSQL - Windows & SQL Programmers Ltd


At Windows & SQL Programmers Ltd, the pursuit of quality is an on-going process that provides the framework for everything we do. Our commitment to this process will enable us to achieve our goal of total customer satisfaction. Management The management team is responsible for and committed to:
•	Setting an example of support for the quality process
•	Creating an atmosphere that encourages the active participation of all employees in the refinement of the quality process
•	Upholding and refining the quality process
•	Instilling a commitment to quality in employees, partners and customers
Employees Quality is the responsibility of each and every employee. All employees are expected and encouraged to:
•	Actively participate in refining the quality process
•	Uphold the quality standards
•	Identify problem areas and areas for improvement throughout the organisation
•	Focus on total customer satisfaction
Partners Our goal is to maintain long term relationships with partners who share our commitment to quality. We continually work with our partners to refine our quality process. Customers Our customers are encouraged to participate in the quality process by providing feedback and suggestions. This feedback is crucial for enhancing the quality process and measuring its effectiveness.